Inside Benchmark online
A quarterly newsletter for shareholders and customers
Big Turnout for Grand Opening of New Kenbridge Branch
Monday, October 17 could not have been a better day for a grand opening. Approximately 50 people gathered in front of the newly renovated bank building at 204 South Broad Street in Kenbridge to witness the ribbon cutting and help celebrate the occasion. An open house, which continued throughout the day, drew hundreds of additional visitors, including five individuals who had also been at the ribbon cutting for the very first grand opening in 1971!
The new branch features an inviting, updated lobby with a large waiting area centered on a historic mural and TV monitor with digital messaging, a kids corner, an Eldridge Bagley “gallery,” additional historic images throughout, a community post and display area featuring a Lunenburg County map from 1871, a 2-lane drive-thru, and a drive-up ATM. The design, layout and features are all getting rave reviews from customers!
Benchmark Recognized as Extraordinary in Two Areas
The Institute of Extraordinary Banking, based in Minneapolis, Minnesota, recently bestowed upon Benchmark two awards, one for excellence in customer service, the other for excellence in helping to improve financial literacy.
Banks from all over the country were considered for the awards. Sixty banks were chosen as finalists in six categories. Benchmark came out on top in two of them!
Other Branch Renovations in the Works
Kenbridge is not the only Benchmark market area that has been undergoing change.
A major renovation of the Victoria branch has been underway since early summer and is expected to be completed by the end of November. The work will dramatically change the look of the branch both inside and out.
Also in the construction stage is an addition to the South Hill branch which was built with future expansion in mind. Opened in 2010, the growing branch has also been the home office for the bank’s Financial Solutions program. In addition, a secondary mortgage officer and business banker for the area have been based there. With recent appointments of new personnel in each of these busy departments, more office space is needed. Completion is forecast for early February 2017.
View the full version of the current and past issues of Inside Benchmark:Fall 2016