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Benchmark Alerts

On this page, Benchmark posts important notices about service interruptions, upcoming maintenance or changes to accounts, added or discontinued products and services, reminders, and updates. Please check it regularly when you see that the tab is active. If there are no current notices, the tab will not appear.

We will be conducting maintenance on the mobile deposit feature of our mobile application on July 11 between 6 a.m. and 12 p.m. Our mobile banking app will remain available, but mobile deposit may be unavailable. If you experience an issue, please try your request again after 12 p.m. We apologize for the inconvenience.


If you have given us your e-mail address, we want to be sure that you receive all our electronic communications. Please add "BCBonline.com" to your e-mail account's safe sender list. If you need help, review our guide.


Has your e-mail address changed?

Communication with our customers is becoming increasingly electronic. There are, of course, many advantages to this. One of the challenges, however, is the fact that e-mail addresses, unlike physical addresses, can be easily and quickly changed. When we don't get word of the change, we lose the ability to send you important updates and notices, including some exciting opportunities!

If your e-mail has changed since you last gave us one, please let us know. E-mail us at eservices@bcbonline.com with the valid e-mail address you prefer to use.

New to e-mail? Send us your address: eservices@bcbonline.com.


Did you know that if you go 60 days without logging into Internet Banking any recurring payments set up in Bill Pay could be affected and your e-statements could be discontinued? Read our policy here.


Having trouble viewing your e-statements? Get the latest version of Adobe Reader here!


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