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Benchmark Alerts

On this page, Benchmark posts important notices about service interruptions, upcoming maintenance or changes to accounts, added or discontinued products and services, reminders, and updates. Please check it regularly when you see that the tab is active. If there are no current notices, the tab will not appear.

We are keeping a close eye on the "Heartbleed" bug you may have heard about. The vendor we use for Online Banking has completed a preliminary assessment and has not discovered any vulnerability. There are a number of ancillary services within your online banking experience. Those providers have completed their assessments and have confirmed there are no issues. We will be sure to keep you updated on any other developments. Rest assured that we are doing everything we can to help ensure that your information is safe.


Microsoft has announced on April 8 that they will no longer support Windows XP. If you are currently using Windows XP, Microsoft recommends you upgrade to a supported operating system to ensure access to the latest security updates they provide. To learn more, visit Microsoft's website: http://www.microsoft.com/en-us/windows/enterprise/end-of-support.aspx.


Apple has released a critical security update to address a potential vulnerability and security patch for its Mac, iPhone, iPad and iPod devices. If you use an Apple device to access Internet or Mobile Banking, please read this notice about updating your software as a security precaution.


If you have given us your e-mail address, we want to be sure that you receive all our electronic communications. Please add "BCBonline.com" to your e-mail account's safe sender list. If you need help, review our guide.


Has your e-mail address changed?

Communication with our customers is becoming increasingly electronic. There are, of course, many advantages to this. One of the challenges, however, is the fact that e-mail addresses, unlike physical addresses, can be easily and quickly changed. When we don't get word of the change, we lose the ability to send you important updates and notices, including some exciting opportunities!

If your e-mail has changed since you last gave us one, please let us know. E-mail us at eservices@bcbonline.com with the valid e-mail address you prefer to use.

New to e-mail? Send us your address: eservices@bcbonline.com.


Did you know that if you go 60 days without logging into Internet Banking any recurring payments set up in Bill Pay could be affected and your e-statements could be discontinued? Read our policy here.


Having trouble viewing your e-statements? Get the latest version of Adobe Reader here!


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