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Benchmark Alerts

On this page, Benchmark posts important notices about service interruptions, upcoming maintenance or changes to accounts, added or discontinued products and services, reminders, and updates. Please check it regularly when you see that the tab is active. If there are no current notices, the tab will not appear.

On Sunday, September 7 beginning at 12:30 a.m., we will be conducting routine maintenance on Internet Banking and Mobile Banking. Both services will be unavailable for approximately 2 hours. If you experience login problems during this time, please try again after 2:30 a.m. on Sunday, September 7. Thank you for your understanding.


From 12:30 a.m. to 2:30 a.m. on Thursday, September 18, Mobile Web will be intermittently unavailable. If you experience difficulties, please try again after 2:30 a.m.


We take security threats very seriously and prioritize the security of your account information and credentials. You may have heard about the recent theft of 1.2 billion user name and password credentials by a Russian crime ring and the recent cyber-attack against JP Morgan and other banks. Our Internet Banking vendor has strong security measures in place to prevent our vulnerability to this attack.


If you have given us your e-mail address, we want to be sure that you receive all our electronic communications. Please add "BCBonline.com" to your e-mail account's safe sender list. If you need help, review our guide.


Has your e-mail address changed?

Communication with our customers is becoming increasingly electronic. There are, of course, many advantages to this. One of the challenges, however, is the fact that e-mail addresses, unlike physical addresses, can be easily and quickly changed. When we don't get word of the change, we lose the ability to send you important updates and notices, including some exciting opportunities!

If your e-mail has changed since you last gave us one, please let us know. E-mail us at eservices@bcbonline.com with the valid e-mail address you prefer to use.

New to e-mail? Send us your address: eservices@bcbonline.com.


Did you know that if you go 60 days without logging into Internet Banking any recurring payments set up in Bill Pay could be affected and your e-statements could be discontinued? Read our policy here.


Having trouble viewing your e-statements? Get the latest version of Adobe Reader here!


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