Benchmark Alerts

On this page, Benchmark posts important notices about service interruptions, upcoming maintenance or changes to accounts, added or discontinued products and services, reminders, and updates. Please check it regularly when you see that the tab is active. If there are no current notices, the tab will not appear.

We are currently experiencing issues with Internet Banking, our BCB Mobile app and text message banking. Please contact your local branch for assistance during this time or use our Banking by Phone service (800-245-7506). Thank you for your patience as we try to resolve the issue.

Internet Banking users are now required to change their passwords every 60 days. Read our notice for more details.

If you have given us your e-mail address, we want to be sure that you receive all our electronic communications. Please add "" to your e-mail account's safe sender list. If you need help, review our guide.

Has your e-mail address changed?

Communication with our customers is becoming increasingly electronic. There are, of course, many advantages to this. One of the challenges, however, is the fact that e-mail addresses, unlike physical addresses, can be easily and quickly changed. When we don't get word of the change, we lose the ability to send you important updates and notices, including some exciting opportunities!

If your e-mail has changed since you last gave us one, please let us know. E-mail us at with the valid e-mail address you prefer to use.

New to e-mail? Send us your address:

Did you know that if you go 60 days without logging into Internet Banking any recurring payments set up in Bill Pay could be affected and your e-statements could be discontinued? Read our policy here.

Having trouble viewing your e-statements? Get the latest version of Adobe Reader here!

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