Overview of SecurLOCK

Benchmark is proud to introduce SecurLOCK, a two-part system that works with you and for you to prevent debit and credit card fraud.

SecurLOCK Communicate

This service works behind the scenes monitoring your card activity:

  • Uses text*, e-mail, and telephone to contact you whenever unusual card activity is detected.
  • Stops fraud through real-time card engagement.
  • Alerts you quickly and in your preferred manner in less than 30 seconds from activity detection.
  • Results in approximately 70% decrease in unrecoverable fraud losses over previous incidents.

SecurLOCK Equip

This mobile app offers self-service functions that put you in control of when and how you use your Benchmark Visa debit and/or credit card:

  • Turn your card on/off based on payment channel (i.e. in-store, mobile, ATM, auto pay, etc.).
  • Receive real-time transaction alerts that provide instant payment information.
  • Set locations and spending limits as well as view transaction history, and balance information without having to make a call to a support representative.
  • Protects your payment information.

For additional details, review our Frequently Asked Questions.

We are always looking for new ways to stop fraud faster and with our enhanced fraud prevention tools we can do just that!

Download SecurLOCK Equip from your app store. It is fast and FREE!

*Standard data and text messaging rates and fees may apply from your wireless carriers. No data or message charges from domestic AT&T, Sprint, T-Mobile, and Verizon.

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